Performance Measurement for Not-for-Profits
Offers examples and case studies to help you apply proven techniques to measure performance in NFPs.
NASBA Field of Study
Business Management and Organization
Cathy J. Clarke
This video-based CPE course is included in the Not-for-Profit Certificate II Program. It can be purchased individually or as a part of the Not-for-Profit Certificate II - Governance and Assurance track.
Not-for-profits (NFPs) have a double-bottom line — a financial bottom line reflecting a surplus or deficit and a second bottom line that measures achievement of a social impact or mission. A robust performance measurement system captures both dimensions of performance. It reveals a greater desire for accountability and helps communicate the organization's efficiency, effectiveness and ultimately its social impact to constituents and prospective donors. Most importantly, performance measurement improves decision-making and influences strategic planning, budgeting, program management, grant-writing, and benchmarking.
This CPE course offers detail-rich examples and case studies to help you apply proven techniques to measure performance in NFPs.
Note: As of August 1, 2018, course content has been updated to reflect implementation of FASB Accounting Standards Updates (ASUs) effective for most not-for-profit entities for their next financial reporting period, including those related to financial statement presentation (ASU 2016-14) and revenue recognition (ASU 2014-09 and ASU 2018-08).
- Mission as a guide to priorities
- Theory of change
- Identifying stakeholders
- Financial efficiency and program effectiveness metrics
- Input-impact model
- Sources of performance data
- Dashboard reporting and benchmarking
- Aligning employee compensation to performance
- Identify and quantify the program outputs and outcomes that accomplish an NFP's mission
- Differentiate between financial and nonfinancial performance metrics that are relevant to an NFP's stakeholders
- Use a performance measurement system to apply performance measurement techniques
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