• Home
Human Intelligence Series 3 - Happiness At Work
Professional Development

Human Intelligence Series 3 - Happiness At Work

This three-part webcast series will focus on three key skills that have a positive effect on your motivation so that you, and your team, can achieve your full potential.

Do you have an AICPA membership? Log in to apply your member discount.



NASBA Field of Study

Personal Development



CPE Credits



Lynn Fountain, Katie Demain


3 months

Product Number


 Business & partner 
Product Details

Spoiler alert! How happy you are at work directly impacts your performance.

As industries are being disrupted and the pace of change accelerates, our ability to remain motivated at work can be severely challenged. Motivation is a key factor in determining how happy we are at work and how well we perform. Motivated individuals and teams get things done; they don’t just survive – they thrive.

Stop surviving, start thriving.

This three-part webcast series will focus on three key skills that have a positive effect on your motivation so that you, and your team, can achieve your full potential.

Included in this series:

Building Personal Resilience: Explains how to assess your current level of resilience so that you can take steps to build your resilience and be your "best self" at work.

Building Trusting Relationships: Defines the critical role trust plays in stakeholder relationships so that you can improve communication, enhance collaboration, and achieve your objectives.

Optimizing Performance Through Listening and Observing: Explains how to listen to and observe others so that you can optimize your own work performance, as well as that of your colleagues.

Who Will Benefit
  • All accounting and finance professionals who want to enhance their performance and build strong work relationships
Key Topics
  • How to build and sustain trust
  • How trust impacts performance
  • How to show empathy
  • How to ask skillful questions
  • How to improve your level of attention
  • How to develop proactive coping strategies
  • How to measure resilience in yourself and others
  • How resilience affects performance
Learning Outcomes
  • Identify barriers to listening
  • Recognize how your personal performance will benefit from more advanced listening and observing skills
  • Identify how to evaluate trust and build greater trust by understanding its component parts
  • Recognize the elements that influence trust when needing to build trust quickly and those that build lasting trust
  • Identify the impact that trust has on a working relationship
  • Recognize the critical role trust plays in stakeholder/organizational relationships
  • Recall how to construct a resilience-building action plan
  • Identify why it's important to develop resilience as well as your current level of resilience
Upcoming Webcast Dates
More Details
NASBA Field of Study
Personal Development
This is a digital product. With full paid access the content will be available to you for 3 months after purchase date.
3 hrs
Do you have an AICPA membership? Log in to apply your member discount.

Group ordering for your team

2 to 5 registrants

Save time with our group order form. We’ll send a consolidated invoice to keep your learning expenses organized.

Start order

6+ registrants

We can help with group discounts. Call us at 1-800-634-6780 (option 1) or email us at

Contact us
Lynn Fountain
"Lynn Fountain has over 37 years of experience spanning public accounting, corporate accounting and consulting. 22 years of her experience has been working in the areas of internal and external auditing. She is a subject matter expert in multiple fields including internal audit, ethics, fraud evaluations, Sarbanes-Oxley, enterprise risk management, governance, financial management and compliance. Ms. Fountain has held two Chief Audit Executive positions for international companies. In 2011, as the Chief Audit Executive for an international construction/ engineering firm, she was involved in the active investigation of a joint venture fraud. The investigation included work with the FBI and ultimately led to indictment of the perpetrators and recovery of $13M. Ms. Fountain is currently engaged in her own training and consulting business and is a regular trainer for the AICPA. Ms. Fountain is the author of three separate technical books. ""Raise the Red Flag - The Internal Auditors Guide to Fraud Evaluations"" was published by the Institute of Internal Auditors Research Foundation. ""Leading The Internal Audit Function"" and ""Ethics and The Internal Auditor Political Dilemma"" were published by Taylor & Francis. Ms. Fountain has performed as an adjunct instructor for the School of Business for Grantham University and developed the first internal audit curriculum for the School of Business at the University of Kansas. Ms. Fountain obtained her BSBA from Pittsburg State University and her MBA from Washburn University in Kansas. She has her CGMA, CRMA credentials and CPA certificate (non-active)."
Katie Demain
"Katie is an International Partner at iOpener. She designs and delivers leadership programs and has been leading teams of facilitators, coaches and actors, working across various continents for multinational organizations, top business schools and governments as well as the U.N. since 2008. In Katie‘s earlier years, she led teams of journalists to develop special economic reports on countries as diverse as Mexico, Nigeria, Russia and Indonesia. This placed her in the privileged position of being able to interview world leaders and industry gurus; to witness their leadership and communication styles first-hand. She specializes in Positive Leadership and couples this with her understanding of personality types, organisational development and cultural context. Katie is also a public speaker and thought leader on the Science of Happiness at Work™. She is often interviewed on radio programs and has spoken at international conferences and at U.N. Forums. Katie has lived and worked in twelve countries over the past thirty years; and has recently moved back to the U.K. from South Africa."

The Association is dedicated to removing barriers to the accountancy profession and ensuring that all accountancy professionals and other members of the public with an interest in the profession or joining the profession, including those with disabilities, have access to the profession and the Association's website, educational materials, products, and services.The Association is committed to making professional learning accessible to all product users. This commitment is maintained in accordance with applicable law. For additional information, please refer to the Association's Website Accessibility Policy. As part of this commitment, this product is closed-captioned. For additional accommodation requests please contact and indicate the product that you are interested in (title, etc.) and the requested accommodation(s): Audio/Visual/Other. A member of our team will be in contact with you promptly to make sure we meet your needs appropriately.

Ratings and reviews

Cancellation Policy
View our Cancellation policy here
Human Intelligence Series 3 - Happiness At Work
This product is not available at the moment.

Related content