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Lions, tigers and CARES: CFO keeps zoo thriving amid pandemic

Sep 30, 2023 · 4 min read

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The Akron Zoo’s finance leader handled COVID-19 with targeted cuts, PPP loans and a friendly face at the entrance.

When the Akron Zoo reopened in June 2020 following a three-month pandemic shutdown, zoo Chief Business Officer and Senior Vice President Mellissa Reed, CPA, was one of the first people some visitors saw as they entered the facility.

The revenue shortfall from the shutdown had prevented the hiring of the seasonal employees who work during the Ohio zoo’s busiest months, so

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