Firms looking to make a significant transformation are evaluating not only what they need to start doing to evolve, but also at what they should stop doing—namely stop serving clients that are not a good fit. Culling unfit or undesirable clients is a growth catalyst for your firm and has many benefits, including:
Solving capacity challenges
Reduce workload compression and burnout
Increasing advisory services
Enhancing firm profitability
Creating professional growth opportunities
Improving people retention
Making a positive impact on client