Emotional intelligence or “EQ” is the demonstration of sensibility. It is a set of skills that includes the ability to:
Recognize one’s impulses and mood,
Read situations and people accurately, and
Respond most appropriately, depending on the situation or person involved.
Someone with high emotional intelligence can communicate with others effectively, manage change well, is a good problem solver, uses humor to build rapport, has empathy for others, and remains optimistic even in the face of difficulty. Use this downloadable