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How to have transformative conversations

Sep 18, 2020 · 20 min listen

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During uncertain times, it is more important than ever to engage in transformative conversations. The importance of offering your clients comfort and clarity in a safe place while they voice their fears and uncertainties cannot be overstated. Jean-Luc Bourdon, CPA/PFS, provides invaluable insights in this episode of the PFP Podcast.

Important topics he covers include:

  • Rules for clear and comfortable client conversations

  • The power of listening to connect rather than listening to respond

  • How to increase IQ,

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