During uncertain times, it is more important than ever to engage in transformative conversations. The importance of offering your clients comfort and clarity in a safe place while they voice their fears and uncertainties cannot be overstated. Jean-Luc Bourdon, CPA/PFS, provides invaluable insights in this episode of the PFP Podcast.
Important topics he covers include:
Rules for clear and comfortable client conversations
The power of listening to connect rather than listening to respond
How to increase IQ,