Mind the Gap: Embrace Generational Diversity, Maximize Talent
This session is designed to provide participants with an in-depth understanding of the events and circumstances that shaped each generation.
Format
Webcast
Date
Oct 02, 2025
NASBA Field of Study
Personnel/Human Resources
Level
Basic
CPE Credits
1.5
Instructor
Jennifer H. Elder
Availability
89 days
Product Number
WC4902358
With 5 generations in the workplace, from the Veteran generation to Gen Z, the generation gap is growing wider. And that is a good place to be! Every generation brings different strengths, values, viewpoints, and ideas. Your organization will be stronger and wiser if you learn how to embrace the differences and bring out the best of each generation. This session is designed to provide participants with an in-depth understanding of the events and circumstances that shaped each generation. In addition, we will address the challenges and opportunities presented by generational diversity in the workplace. The course will explore the unique perspectives, values, and work styles of different generations and how these differences can impact workplace dynamics and communication. You will come away with concrete ideas on how to harness the power and strengths of each generation and learn how we can all work better together!
Key Topics
- Review of the forces and factors creating each of the generations
- Description of each generation’s strengths, weaknesses, likes, dislikes, and values
- Discussion of each generation’s desired methods of: working, learning, leadership and communication
Learning Objectives
- Recall the historical, cultural, and economic factors that have shaped the values and work styles of different generations.
- Identify the strengths and weaknesses of each generation and how these can impact workplace dynamics.
- Apply effective strategies for managing intergenerational conflict and enhancing collaboration across generations.
- Expand your skills in cross-generational communication and understand the role that active listening and empathy play in building effective relationships with colleagues from different generations.
Who Will Benefit
Anyone who wants to communicate and engage with a variety of generations to create an inclusive and productive culture.
Group ordering for your team
2 to 5 registrants
Save time with our group order form. We’ll send a consolidated invoice to keep your learning expenses organized.
Start order6+ registrants
We can help with group discounts. Email client.support@aicpa-cima.com
US customers call 1-800-634-6780 (option 1)
The Association is dedicated to removing barriers to the accountancy profession and ensuring that all accountancy professionals and other members of the public with an interest in the profession or joining the profession, including those with disabilities, have access to the profession and the Association's website, educational materials, products, and services.The Association is committed to making professional learning accessible to all product users. This commitment is maintained in accordance with applicable law. For additional information, please refer to the Association's Website Accessibility Policy. As part of this commitment, this product is closed-captioned. For additional accommodation requests please contact adaaccessibility@aicpa-cima.com and indicate the product that you are interested in (title, etc.) and the requested accommodation(s): Audio/Visual/Other. A member of our team will be in contact with you promptly to make sure we meet your needs appropriately.