
Optimizing Performance Through Listening and Observing
This webcast explains how to listen to and observe others so that you can optimize your own work performance, as well as that of your colleagues.
Format
Webcast
NASBA Field of Study
Personal Development
Level
Basic
CPE Credits
1
Instructor
Katie Demain
Availability
3 months
Product Number
WC2769628
Get better results by enhancing your listening and observing skills.
Listening and observing are essential leadership skills fundamental to all good working relationships. When someone feels listened to and heard, it directly affects not only their performance, but also their commitment and overall happiness at work.
- All accounting and finance professionals who want to enhance their performance and build strong work relationships
- How to show empathy
- How to ask skillful questions
- How to improve your level of attention
- Recognize the role empathy plays in deepening trust
- Recognize the role of questioning as a listening device
- Recognize which of the 'Four Levels of Attention Model' a conversation is operating at
- Identify barriers to listening
- Recognize how your personal performance will benefit from more advanced listening and observing skills
Group ordering for your team
2 to 5 registrants
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Start order6+ registrants
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US customers call 1-800-634-6780 (option 1)
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