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Smart Service Strategies: Refining Your Offerings for a Happier Team, Delighted Clients and Better Profits
Firm Practice Management
Webcast

Smart Service Strategies: Refining Your Offerings for a Happier Team, Delighted Clients and Better Profits

In today’s fast-changing accounting landscape, success isn’t about doing more—it’s about doing what matters most. Join AICPA and Carrie Steffen of The Whetstone Group to explore strategies for refining your firm’s focus, maximizing profitability, and enhancing both employee and client experiences. Learn how doing less can actually deliver more value.

$75 - $89
Do you have an AICPA or CIMA membership? Log in to apply your member discount.

Format

Webcast

Date

Nov 05, 2025

NASBA Field of Study

Business Management and Organization

Level

Overview

CPE Credits

1

Availability

3 months

Product Number

WC5051742

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 Business & partner 
Product Details

In today’s rapidly changing accounting landscape, smart leaders are continually refining their existing service offerings to stay competitive, maximize profitability, and enhance client experience. But when was the last time you truly pondered “what gives us joy”? Maybe the answer is to do less in order to deliver more. There is so much that accountants CAN do for clients, but what if you paused to ask yourself what do you WANT to do for clients?

The previous custom of doing all things for all clients whenever they ask puts undo pressure on your team and may not be the right thing for your clients. Focus is the answer, but where do you start? And how do you get the skeptics on board? As part of the AICPA’s Transforming Your Business Model webcast series the AICPA and Carrie Steffen of The Whetstone Group will introduce proven strategies and tools you can use to explore the possibilities, decide what is right for you and your firm. This session will explore how to create a win-win-win scenario—driving firm growth, improving employee engagement, and delivering greater value to clients all by doing less. You won’t want to miss this insightful and encouraging discussion.

Key Topics

  • Refining Services for Profitability & Growth
  • The Power of Doing Less
  • Breaking the "Do-It-All" Mindset
  • Getting Buy-In for Change
  • Transforming Your Business Model

Who Will Benefit

Public Accounting Firms

PCPS members save 20%:

A promo code is required during checkout to receive the discounted price. Promo codes and other PCPS discount information can be found here.

Not sure if your firm is a member? Send an email and we’ll get right back to you! Or, learn more about PCPS membership!

Credit Info
CPE Credits
1
NASBA Field of Study
Business Management and Organization
Level
Overview
Prerequisites
Basic
Access
This is a digital product. With full paid access the content will be available to you for 3 months after purchase date.
Duration
1 hr
For more information, please refer to CPE requirements and NASBA sponsorship information
Pricing
Do you have an AICPA or CIMA membership? Log in to apply your member discount.
Nonmembers
$89.00
AICPA Members
$75.00
CIMA Members
$75.00

Group ordering for your team

2 to 5 registrants

Save time with our group order form. We’ll send a consolidated invoice to keep your learning expenses organized.

Start order

6+ registrants

We can help with group discounts. Email client.support@aicpa-cima.com
US customers call 1-800-634-6780 (option 1)

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Accessibility

The Association is dedicated to removing barriers to the accountancy profession and ensuring that all accountancy professionals and other members of the public with an interest in the profession or joining the profession, including those with disabilities, have access to the profession and the Association's website, educational materials, products, and services.The Association is committed to making professional learning accessible to all product users. This commitment is maintained in accordance with applicable law. For additional information, please refer to the Association's Website Accessibility Policy. As part of this commitment, this product is closed-captioned. For additional accommodation requests please contact adaaccessibility@aicpa-cima.com and indicate the product that you are interested in (title, etc.) and the requested accommodation(s): Audio/Visual/Other. A member of our team will be in contact with you promptly to make sure we meet your needs appropriately.

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