Creating Value Beyond Compliance | AICPA

As the profession evolves, accounting firms are reexamining assumptions that have guided their business models for decades. In this episode, Lisa Simpson, CPA, CGMA, Vice President of Firm Services at the AICPA®, talks with Chase Carpenter, Chief Executive Officer, Partner at H&S Companies, CPAs & Business Advisors, about their ongoing transformation from a traditional CPA firm to an advisory-focused professional services organization. Facing a major ownership transition and shifting market dynamics, Chase’s firm reexamined its operating model, governance structure, talent strategy, and client experience to build a more sustainable path forward.

Chase shares how his firm moved beyond traditional ways of working to create a stronger foundation for the future. He reflects on what it took to build alignment, make better use of his staff’s strengths, and shift client conversations toward more proactive advice and lasting value. For firm leaders navigating change in their own organizations, this conversation offers a practical look at leading transformation with clarity, discipline, and purpose.

Additional resources:

• Governance Series: Implementing Operating Models in Your Firm

• PCPS Governance Toolkit & Podcast Series

• PCPS Right-Sizing Your Client Base Toolkit